EngineEverything you need to run a small engine repair shop.
Nothing you don’t.
EngineGuild replaces the notebook, the voicemail box, the separate booking app, the separate invoicing app, the separate review tool, and the separate marketing tool. One login. One calendar. One customer record. Built only for small engine shops — mobile, storefront, or both.
Answer every call, text, and message.
Stop losing work to the next shop on Google every time you can’t get to the phone.
Your 24/7 AI receptionist.
Your phone never rings into a void again. Voice AI answers inbound calls with a natural, human-sounding voice you customize to match your shop. It greets callers and handles the common questions — hours, pickup-and-delivery area, typical tune-up timing, do-you-service-this-brand, how-much-for-a-carb-rebuild.
- Books, reschedules, and cancels appointments on your live calendar — it sees open slots and offers them.
- Creates a customer record with name, phone, email, and what machine they called about.
- Sends a follow-up text with a confirmation link, directions, or a payment link.
- Transfers to you when a caller asks for the owner or the situation needs a human.
- After-hours rules you control — book the job, send to voicemail, or forward to your cell.
- 200+ voices — pick the tone, the pace, and the personality.
Website chat + multi-channel messaging bot.
Conversation AI runs your website chat widget and replies to inbound SMS, Facebook Messenger, Instagram DMs, and WhatsApp — all from one unified inbox. It uses a custom knowledge base you build and edit anytime.
- Answers questions from your services, FAQs, hours, and policies.
- Qualifies leads — collects name, phone, email, the machine, and how urgent.
- Books appointments directly inside the chat.
- Escalates to you with one click when a human is needed.
- Understands voice notes — customers tap the mic, explain what’s wrong, and the AI picks up the intent.
- Suggestive or fully automated — your call, per channel.
Two-way SMS & unified inbox
Every text, DM, email, and chat lives in one inbox. Reply from your phone between jobs. Send a quote, a pickup-ready text, or a “running ten late” note with two taps. Stop switching between five apps to remember what you told which customer.
Missed call text-back
Every call you miss triggers an automatic text: “Hey, this is EngineGuild at Shop Name — we just missed you. Reply here and we’ll get you booked.” The caller stays engaged instead of dialing the next listing. Keep the job that was about to walk to your competitor.
Call tracking & recording
Every inbound and outbound call is logged against the customer record. Recordings are optional but available — useful for walking back through what a customer asked for when a unit is sitting on the bench and you can’t remember the details.
Fill your week before you get out of bed.
Online booking & live calendar
Your booking page lives on your website. Customers pick a service (tune-up, carb rebuild, storage service, winterize, de-winterize, blade sharpening, pickup-and-delivery), pick a time, and confirm. Your calendar updates in real time across every device.
Route-day calendars for mobile service
Set up separate calendars for each service area or route day. A Monday route to the south side, a Wednesday route to the north — the booking system only offers slots that fit the day. Spring rush doesn’t become geographic chaos.
Automated appointment reminders
Text and email reminders fire on your schedule: 48 hours out, 24 hours out, two hours out. Customers confirm with a tap. No-shows drop. You stop rolling up to an empty driveway.
Get paid without chasing checks.
Quotes and estimates
Build a quote in under a minute from a template. Email or text it to the customer with a one-tap accept button. Accepted quotes flow into the job pipeline automatically. Stop writing quotes on carbon-copy forms that get lost in a truck console.
Invoicing and payments
Invoice from your phone while standing next to the unit. Customer taps, pays with a card or ACH, and the invoice closes. Accept deposits before parts are ordered. Stop fronting parts money on a handshake.
Automated payment reminders
Unpaid invoices get friendly automated nudges at the intervals you set: three days late, seven days late, fourteen days late. Each reminder includes a one-tap pay link. Collect what you’re owed without a single awkward phone call.
Document signing
Send service agreements, warranty disclaimers, commercial fleet contracts, or winter storage intake forms for digital signature. Stop chasing paper and keep everything in one customer file.
Set it once. Never forget to follow up again.
Visual workflow builder
Drag-and-drop automations for the repeatable stuff: new-lead intake, quote-accepted flow, job-closed flow, storage-season reminder, de-winterize reminder in April, off-season nurture. Every workflow you build runs in the background forever.
AI-powered workflow builder
Describe what you want in plain English — “when a customer books a tune-up, text them the intake form, add them to the tune-up pipeline, and email me a heads-up” — and the AI builds the triggers, actions, and IF/THEN logic for you. Automate the shop without learning a new system.
Seasonal nurture campaigns
Drop customers into a winter nurture sequence in October and a spring wake-up sequence in March. Gentle reminders to book winterize service, de-winterize service, or pre-season tune-ups go out on schedule. Fill January with snowblower work and April with mower work.
Fill a slow week by noon.
Email marketing & broadcasts
Send a spring tune-up promo to every customer who had a mower serviced last year. Send a snowblower reminder to every customer in a northern zip code when the first frost hits. Track opens, clicks, and bookings.
SMS broadcasts
Short, timely texts to customer segments — “first snow’s coming, get your blower in before the rush,” “we’ve got two slots open Friday for emergency tune-ups.” SMS beats email for open rates every time.
Funnels and landing pages
Drag-and-drop builder for high-converting pages: the seasonal promo page, the commercial fleet contact page, the snowmobile storage page. No web developer needed. Launch a promo the same morning you think of it.
Funnel & website AI builder
Type a prompt — “build me a landing page for winter snowblower tune-ups with a booking form” — and AI generates a complete page. Edit or publish. Skip the blank-page stare.
Content AI
Generate on-brand blog posts, social captions, and email copy from a prompt. Write once, schedule across channels. Show up online without hiring a marketer.
Ad manager (Google, Facebook, Instagram)
Launch and track paid campaigns from the same dashboard. See which ads produce booked jobs, not just clicks. Stop guessing whether your ad spend is working.
Turn the customers who already love you
into your best marketing.
Automated review requests
Every closed job triggers a review request text and email. Customer taps, leaves a five-star Google review, and you climb in local search.
Reputation AI auto-replies
AI drafts a natural, human-toned reply to every new Google review — positive or negative — and queues it for your approval or posts automatically if you prefer. Look responsive and professional without writing replies at midnight.
Review monitoring dashboard
See every review from every platform in one place. Catch a one-star before it costs you a month of leads. Stay ahead of your online reputation without checking eight sites.
See the health of your shop at a glance.
Tracking and analytics
Dashboards for calls answered, calls missed, jobs booked, quotes sent, quotes accepted, invoices paid, reviews received, and ad performance. Drill into any number.
Pipeline view for the work on the bench
Every job moves through visible stages: intake, diagnosis, waiting on parts, in progress, ready for pickup, paid. You know what’s stuck and why. Stop losing units at the back of the shop for three weeks.
The stuff that turns a one-time fix
into a lifetime customer.
CRM with full customer history
Every customer has a single record with every job, every unit serviced, every call, text, email, quote, invoice, and note. You open a customer, you see their whole story. Greet a customer like you remember them, even when you haven’t seen them since last spring.
Membership and course portals
Build a members-only portal if you run a commercial fleet contract, a storage club, or a tune-up membership plan. Gate content, take recurring payments, deliver welcome materials automatically. Productize your best service into recurring revenue.
Affiliate manager
Run a referral program. Track referrals automatically. Pay out a bounty or credit for every new customer a referrer sends. Turn loyal customers into a sales team you barely manage.
White-label mobile app
A branded mobile app for you and any tech you hire — jobs, routes, customer records, communication, all on the phone. Your shop’s name on the icon. Run the whole operation from the front seat of your truck.
Less software. Less switching.
Less falling through the cracks.
Ready to see it?
We’ll walk you through a live tour, set up your services, and show you what a full day in EngineGuild looks like for a small engine shop.
Social media planner
Plan and schedule Facebook, Instagram, Google Business Profile, and LinkedIn posts in one calendar. Seasonal promos, before-and-after repair photos, tune-up tips — all queued in advance. Post when it matters and not at 11pm on a Sunday.